Q. How long does it take to setup my account?
Q. Can I increase my disk space quota?
Q. Can I just increase my data transfer limit?
Q. Is there any minimum contract length?
Q. What is 14-days money back guarantee?
Q. 99.5% uptime guarantee?
Q. Can I pay via check and bank transfer?
Q. Can I upgrade my plan? Is there any extra charges?
Q. How do I cancel my account?


Q. How long does it take to setup my account?
A. Your account are normaly setup within 12 hours.

Q. Can I increase my disk space quota?
A. Yes you can and no setup fee apply. The price is 100mb at 2USD/month.

Q. Can I just increase my data transfer limit?
A. Yes you can and no setup fee apply. The price is 1Gb at 3USD/month.

Q. Is there any minimum contract length?
A. All the web hosting plans can be paid monthly, quarterly, semi-annual or annually at your choice.

Q. What is 14-days money back guarantee?
A. We will return the money to you in 14-days if you have a valid reason regarding our hosting services.

Q. 99.5% uptime guarantee?
A. If you find that your server's uptime is less than 99.5% in a month, you can contact us for next month discount.

Q. Can I pay via check and bank transfer?
A. You can pay by check or bank transfer if you are in Singapore or Malaysia.

Q. Can I upgrade my plan? Is there any extra charges?
A. You can upgrade your plan by submit a trouble ticket. No extra upgrade charges.

Q. How do I cancel my account?
A. You need to send a support ticket to cancel your account. Please submit 3-days before your next payment.